Payment, Shipping & Delivery Policy

Great! Here's a Payment, Shipping & Delivery Policy tailored specifically for the White Gold clothing brand operating in Pakistan. It’s designed to reflect local payment preferences, domestic delivery services, and practical delivery timelines within Pakistan.

Payment, Shipping & Delivery Policy (Pakistan)

1. Payment Policy

At White Gold, we offer multiple secure and convenient payment methods for customers across Pakistan.

Accepted Payment Methods:

  • Cash on Delivery (COD) – Available nationwide

  • Bank Transfer – Details provided at checkout

  • Credit/Debit Cards – Via secure payment gateway (Visa / MasterCard)

  • Easypaisa / JazzCash – Mobile wallet payments (if integrated)

Payment Confirmation:

  • For bank transfers, please send the payment receipt/screenshot with your order number to [your support email or WhatsApp number] for confirmation.

  • Orders placed via Cash on Delivery will be confirmed through call, SMS, or WhatsApp before dispatch.

Payment Security:

Your privacy is our priority. All online transactions are secured through SSL encryption and trusted third-party payment gateways.

2. Shipping Policy

We deliver all across Pakistan using trusted courier partners like Leopards, TCS, M&P, BlueEx, or similar.

Delivery Time:

  • Major Cities (Karachi, Lahore, Islamabad, etc.): 2–4 business days

  • Remote/Rural Areas: 4–7 business days

  • Order Processing Time: 1–2 business days

Please note: Orders placed after 5 PM or on weekends/public holidays will be processed on the next working day.

Shipping Charges:

  • Free Shipping: 

3. Order Confirmation & Tracking

Once your order is placed:

  • You’ll receive a confirmation message via email or WhatsApp

  • Once shipped, a tracking number will be shared so you can monitor your parcel in real-time

If you do not receive a confirmation within 24 hours, please contact our support team.

4. Delivery Terms

  • Please ensure your shipping address and contact details are accurate to avoid delivery delays.

  • Our courier partners will attempt delivery up to 2 times. If unreachable or unresponsive, the order may be returned to origin.

  • If your parcel is delayed or lost, contact us with your order number and tracking ID at:
    📧 infbywhitegold@gmaik.com
    📱 WhatsApp: 03214300978

5. Exchanges & Returns

Please refer to our Return & Exchange Policy for details on returning or exchanging items due to size, defect, or other issues.

6. Contact Us

If you have any questions regarding payment or delivery:
📞 Customer Service:03214300978
📧 Email: infbywhitegold@gmaik.com
🕒 Support Hours: Monday–Saturday | 10:00 AM – 6:00 PM

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